Bitcoin Casino Frequently Asked Questions
HOW TO PLAY? WHERE'S GAMES? I CAN'T FIND THEM ON YOUR WEBSITE
The first step requires signup. Without login you can't see and play games, because you need deposit address. Each player’s address is unique. You don't need confirm your email, BUT WE STRONGLY RECOMMEND CONFIRM IT TO SECURE YOUR ACCOUNT, furthermore you will get a personal deposit address where you can send your cryptocoins, if you can't restore password to email, you may lost all your deposit balance. After successfully depositing, you are ready to play
WHAT CURRENCIES CAN I USE AT BITCOINFAY CASINO?
You can use almost all kind of Cryptocurrencies together with Bitcoin or instead of it, note that we don't accept regular currencies (USD/EUR), only cryptocurrencies are allowed
WHAT IS THE MINIMUM I CAN DEPOSIT AND WITHDRAW?
The minimum allowed deposit amount is $10. The minimum allowed deposit withdraw is $20
WHERE CAN I PURCHASE BITCOIN? CAN I BUY IT AT BITCOINFAY CASINO?
No. We does not offer Cryptocurrency exchange services. However, there are many reliable exchanges online, we can recommend to use Paxful, Coinmama or Changelly
Fast forward to the present day, it’s getting a lot easier to spend your crypto assets. More and more merchants accept bitcoin directly as a form of payment. And one of the most notable inventions in the crypto space is Bitcoin Debit/Credit Cards some payment providers allow to use your plain Debit/CC card issued by your local bank. We made a review of Bitcoin Debit/Credit Cards which we advice you to order: https://bitcoinfay.com/page/bitcoin-credit-cards
HOW DO I SIGN UP / REGISTER MY ACCOUNT?
You can register your account using the Sign Up button found in the main page. You will need to enter your e-mail, password and choose your Main Currency. Please keep in mind that:
- You are only allowed to open one user account. If you are unsure if you already have an account with the Bitcoin Casino, please contact Customer Services.
- You are not allowed to use a disposable email address to register your account.
- You must keep your login credentials safe.
HOW DO I RESET MY PASSWORD?
If you have lost your password, please use the Forgot Your Password? option in the Login menu. You will shortly receive an email containing a link to the page where you can set your new password. Alternatively, you can contact our Customer Services team and they will be more than happy to help.
I FORGOT MY E-MAIL. WHAT DO I DO?
No worries. Just send a letter to [email protected], and we will help you asap
CAN I CHANGE MY REGISTERED E-MAIL ADDRESS?
No. The email you’ve signed up with cannot be changed.
CAN I REGISTER MULTIPLE ACCOUNTS?
No. Opening multiple accounts is a breach of our Terms of Service, and may result in removal of any winnings made on all accounts.
HOW DO I START USING A NEW CURRENCY?
Login to your account and navigate to the Profile menu. Use the Deposits tab, and press the Deposit button, on the next page you can select Payment currency and Deposit amount.
WHAT CURRENCIES CAN I USE AT BITCOINFAY CASINO?
You can use only cryptocurrencies. We support most popular cryptocurrencies, not only Bitcoin full list is located here https://bitcoinfay.com/user/deposits/create
HOW MUCH DO I HAVE TO WAIT BEFORE MY DEPOSIT SHOWS ON MY BALANCE?
You won’t have to wait at all! Deposits are Instant (and so are Withdrawals). Please consider that:
- Due to the nature of Cryptocurrencies, it might take a while for your transaction to be confirmed on the BlockChain network on busy days. As we have no control over this process, we cannot guarantee that Cryptocurrency deposits will be Instant. Generally speaking however, these deposits go through within no more than 10 minutes of your request.
- If your Cryptocurrency deposit has been confirmed, but it is not yet on your balance, please contact support by email [email protected]
HOW LONG DO WITHDRAWALS TAKE? ARE THEY REALLY INSTANT?
Before withdrawing, please consider the following:
- While we guarantee processing of your payout within the specified timeframe, when using Cryptocurrencies to withdraw, it might take more than 10 minutes for the funds to show up on your wallet. This is due to the nature of Cryptocurrencies, but it should never take more than 60 minutes.
WHAT IS THE MINIMUM I CAN DEPOSIT?
The minimum allowed deposit amount is $1
MY BITCOIN DEPOSIT DID NOT SHOW UP ON MY BALANCE? WHAT SHOULD I DO?
No worries! Just contact us by email:[email protected] and we will sort it out for you. If you are familiar with Bitcoin, you should check if your deposit transaction was confirmed on the blockchain first.
WILL I HAVE TO PAY ANY FEES FOR DEPOSITING? WHAT ABOUT WHEN I WITHDRAW?
Most methods are free of charge, while others have small charges that have to be covered. On the other hand, any fees related to withdrawal transactions will be covered by Crypto Casino Bitcoinfay.
CAN I EXCHANGE MY BTC FOR OTHER CRYPTOCURRENCIES, OR VICE VERSA?
No. Casino Bitcoinfay does not offer Cryptocurrency exchange services.
WHAT IS A BONUS?
Bonuses are rewards given by the Casino to you, the player. These can be earned in several ways. Some are given for joining our Casino, others are given for invite your friends to Bitcoinfay.